How to order from www.glasspens.com
Orders may be placed through our secure shopping cart (or by phone, conventional mail, or e-mail). Once your order has been placed through the shopping cart we will confirm the total of your order including shipping and handling by an e-mail order confirmation
as soon as we can.
We accept M/C, Visa, Amex, Paypal, checks & money orders.
Orders paid by personal check will be held until the check clears our
We ship by US Postal Service. We include insurance when available.
All of our work is sold on an exchange only basis. Exchanges are made if item(s) are returned, undamaged, within 30 days of receipt. There will be an additional 15 day grace period for items purchased as gifts during the holiday season (Nov. 10th - Dec. 25th)
We include a no questions asked, Lifetime Repair
Warranty. Shipping, handling and insurance
charges apply for the following products:
Ink Pens ~ $12.00
...this includes repair as well as return s/h/ins Glass Circular, Double
Points & Scarf Knitting Needles
per needle pair ..this includes repair as well as
Crochet Hooks ~ $12.00
this includes repair as well as return s/h/ins
Button Top Knitting Needles ~ $12.00
...this includes repair as well as return s/h/ins (for each, or pair)
Laying Tools ~ $12.00
...this includes repair as well as return
Note: Repairs are done by reheating and fusing the glass, not by gluing. There may be minor cosmetic & length differences in repaired items from the original.
Comments or Questions? Please contact us:
Michael & Sheila Ernst
P.O. Box 524
Drain, OR 97435